⊙ 1 day
The Blame-Free Workplace training is an eye-opening experience that shifts perspectives, changes paradigms and opens the door for expanding performance and possibility.
You’re probably familiar with this formula:
“Performance = Potential - Interference”
--W. Timothy Gallwey, "The Inner Game of Work"
The interference that causes the most damage is blame. Blame is the number one collaboration killer. It takes people out of the zone of performance, learning and innovation and lands them squarely in the defensive zone – guarding against potential attack. A climate with blame in it leads to silence instead of collaboration. Concerns aren’t raised, questions aren’t asked, ideas aren’t offered, mistakes are not discussed or resolved.
In a world where challenges are complex, the pace is fast and the variables seem endless, we can’t afford to lose this much vital engagement. We need our people to be empowered to bring their fully-resourced selves, with all their skills, knowledge and abilities, to meet their goals. We need them to be fully focused on what’s important, instead of being drained by protecting against what’s wrong.
BLAME IS NORMAL BUT INEVITABLE
Blame is a part of the brain’s automatic shortcut process. All human beings have an instantaneous filter, designed to help us interpret the world and make decisions quickly. And it can feel like the right thing to do, as though we’re holding someone accountable. The reality is, when we have blame, there are consequences:
- Energy for high performance gets diverted into stress, anger or blaming others.
- The stress takes a toll on health and well-being, both mentally and physically.
- People start focusing on self-preservation and protecting themselves, which deeply inhibits collaboration, innovation and creativity. We may even create self-defeating obstacles.
- Perhaps worst of all, blame clouds our judgment, distorts our thinking and we lose accurate perception and assessment of reality. Our decision-making suffers.
A NEW PARADIGM FOR FUTURE SYNERGY
When performance, learning and innovation are at stake, removing the barrier of blame becomes critical. Our innovative training combines practice, discussion, demonstration and small group work to guide participants through a specific transformative process. Participants directly experience a paradigm shift, and will acquire increased awareness, new skills and tools and a mindset that will support them in using this awareness to manage themselves and their relationships going forward.
The concepts we share are illustrated via real workplace examples. Participants are encouraged to bring their own challenges and situations. Content can be specifically tailored to the size and seniority of the training group.
Our combined years of experience as nonviolent communication trainers and firsthand knowledge of how individuals and teams work in corporate environments make us uniquely qualified to lead this movement.
☆ Become aware of the need for action by identifying the true cost of blame and missed opportunities for people and for the organization.
☆ Learning and experiencing the mindset and tools to transform blame in realistic, relationship-building and goal-serving ways.
☆ Acquiring skills, knowledge and abilities through practice and discussion.
☆ Applying this skill and knowledge in the workplace to effectively manage.
⊙ 2 days
Team ability to work creatively and in good intelligence is directly linked to the quality of the communication between its members. How individuals communicate to their peers, managers or other team individuals is the foundation that makes effective work possible.
The Blame-Free State Team program aims at removing communication obstacles to enable real team collaboration. It is designed specifically for established organizational working teams with a program content custom adapted to the unique situation and challenges each team faces.
Typically, a preparation interview with the team leaders and human resources representatives takes place in order to assess the team situation and design a optimally adapted program. A plan is elaborated, presented and approved before the two days’ program takes place.
Our syllabus includes during day 1 time to introduce the participants to practical and proven communication tools illustrated with real world situational exercises to raise their self-awareness and foster transformation leading to blame-free expression.
Building on those skills, day 2 is fully devoted to addressing the current set of issues faced by the participant’s team. Individual consultation, focus group exercises as well as time for participants to share and provide real time feedback are allocated throughout the two-day program to ensure participants get the most benefit from it.
☆ How to recognize various forms of blame and self-blame in teams and their costs on self and others.
☆ How to identify specific individual communication patterns and styles and analyze their impact to the team dynamics.
☆ How to at will move out of the curse of blame and self-blame using knowledge from the nonviolence tradition organized in clear sequences of self-coaching questions.
☆ How to respond to the identified issues and create new processes and clear accountabilities to resolve them.
☆ How to communicate effectively in challenging situations to prevent and resolve conflicts.
☆ How to bring the acquired transformations to every workplace relationship with the help of simple self-reflection blame-free living tools.